# Frequently Asked Questions > Answers to the questions Upland drivers ask Route 66 Auto Repair most: hours, fees, estimates, AAA, payment, tow-ins, fleets, U-Haul and warranty. Source: https://route66autorepairshop.com/faq Updated: 2026-09-17 Business: Route 66 Auto Repair, 1775 W Foothill Blvd, Upland, CA 91786, (909) 608-7699 Hours: Monday to Friday 8 AM–5 PM, Saturday 8 AM–2 PM, Sunday closed **TLDR:** The questions drivers actually ask: **hours, fees and written estimates**, AAA savings, payment, tow-ins, fleets, U-Haul, **pre-purchase inspections** and warranty, answered in plain language. This page answers the questions drivers ask Route 66 Auto Repair in Upland, CA most often, in the words they use on the phone and on Google Maps. It covers hours, where we are, fees and written estimates, AAA savings, payment, tow-ins, fleets, U-Haul, pre-purchase inspections and warranty. If your question is not here, call (909) 608-7699. ## Quick facts - **Address:** 1775 W Foothill Blvd, Upland, CA 91786, on Historic Route 66 at Central Ave - **Phone:** [(909) 608-7699](tel:+19096087699), our only number - **Hours:** Monday to Friday 8 AM to 5 PM, Saturday 8 AM to 2 PM, Sunday closed - **Credentials:** ASE-certified technicians, AAA Approved Auto Repair, U-Haul Neighborhood Dealer - **In business:** 35+ years ## How to use this page Questions are grouped loosely: visiting and hours first, then money, then scheduling, then specific vehicles and services, then U-Haul and warranty. For more detail, see [how pricing works](https://route66autorepairshop.com/pricing), [booking](https://route66autorepairshop.com/book-appointment) and the [U-Haul FAQs](https://route66autorepairshop.com/u-haul-rentals/u-haul-faqs). ## Frequently asked questions ### What are your hours so I know if I can make it? Route 66 Auto Repair is open Monday to Friday from 8 AM to 5 PM, and Saturday from 8 AM to 2 PM. We are closed on Sunday. If you are cutting it close, call (909) 608-7699 and we will tell you if a drop-off still works. ### Is there a shop open Saturday that can take my car? Yes. We are open Saturday from 8 AM to 2 PM. Saturday is a shorter day and the board fills quickly, so call early in the week to book, or call that morning to ask if there is room. ### Can I bring my car in on a Sunday? No. Route 66 Auto Repair is closed on Sunday. You can leave a car with the after-hours key drop and call Monday morning, or send a request through the contact form and we will reply on the next business day. ### What is your exact address so I can map it? 1775 W Foothill Blvd, Upland, CA 91786. We are on Historic Route 66 at Foothill Blvd and Central Ave, one block east of In-N-Out Burger, between the I-10 and the 210. Take the Central Ave exit from either freeway. ### Is there parking on site when I arrive? Yes. Park on our lot off Foothill Blvd, keep clear of the bay doors, and check in at the counter. If you are dropping keys only, a short stop on the lot is fine. ### What is your phone number if I need to call from the lot? (909) 608-7699. It is the only number for Route 66 Auto Repair, for repairs and for questions about U-Haul pickups at our lot. Some directories list old numbers, so use this one. ### What do I pay for a diagnostic if I approve the repair? The diagnostic fee is stated at the counter before any testing. If you approve the related repair, the fee applies to it. We do not publish an amount online because it depends on the vehicle and the system being tested. ### Can you give me a written estimate before you start? Yes, every time. You get a written estimate before any work beyond the agreed diagnosis. Each line shows parts and labor and is labeled need now or need later. If the job grows, we stop and ask again. ### Can you give me a price over the phone? We can give a range for a known job. Phone quotes are ranges until the vehicle is inspected, because rust, seized bolts or a second worn part can change the work. The written estimate is the firm number. ### Are you the AAA approved shop I read about? Yes. Route 66 Auto Repair is AAA Approved Auto Repair. Members get 10% off parts and labor, up to $75, with the card at time of service. It may not combine with every offer. ### Do you take my card when I pick up? Yes. We take cards and cash, with payment at pickup. If you are a AAA member, show your card at drop-off so the savings is applied on the estimate and invoice. ### Can I wait in the shop while you do my brakes? Sometimes. Wait or drop-off is decided at intake, based on the job and the board. Short, predictable work often allows a wait. Call ahead so the service writer can tell you whether waiting makes sense that day. ### How late can I drop off and still get a call back? Drop off during business hours and we call you that day when we have findings. After hours, use the key drop with your name, number and concern, and we call once we open. ### Can I drop my keys after hours? Yes. Use the after-hours key drop with a note: your name, phone number, vehicle and what it is doing. Call when we open so a service writer can go over your concern and state the diagnostic fee before testing. ### I am stranded, can you take a tow-in? Yes, we accept tow-ins. Have the car towed to 1775 W Foothill Blvd in Upland and call (909) 608-7699 so we know it is coming. Do not drive a car that is overheating or has a sinking brake pedal. ### Can you squeeze my car in today? When the board allows. Call before you drive over. A service writer checks what is in the bays and tells you honestly whether a same-day look is realistic, and we text you if a look window will slip. ### Tell me if you work on diesels before I drive there? Yes, diesels are welcome. Call with the year, make, engine and symptom, such as hard starting or smoke, so we can plan the diagnosis. See our [diesel engine services](https://route66autorepairshop.com/diesel-engine-services). ### Do you service my hybrid without sending me to a dealer? Hybrids are welcome. Tell us it's a hybrid at intake and we'll explain what we can take on for your vehicle. Many hybrid needs, like brakes, tires, cooling and routine maintenance, are familiar work. ### Do you work on classic cars? Call first with the year, make and what it needs. Older vehicles vary a lot in parts availability, so we will tell you honestly whether the job is a good fit before you bring it in. See [classic car owners](https://route66autorepairshop.com/audiences-and-use-cases/classic-car-owners). ### Can you service my work van if I run a small fleet? Yes. Fleets get unit numbers on every invoice, preventive maintenance on A/B/C intervals, and priority when the board allows. We do not set up charge accounts; each visit is paid at pickup. See [fleet managers](https://route66autorepairshop.com/audiences-and-use-cases/fleet-managers). ### Can I reserve a truck with you today? Reserve on uhaul.com and choose Route 66 Auto Repair in Upland as the pickup location. Equipment includes trucks, cargo vans, trailers, tow dollies and auto transports. Confirm current availability and capacity on uhaul.com. ### Where do I return the truck after hours? Park the equipment on our lot, fill out the drop card, and take fuel-level photos before you leave the key. Details are on the [after-hours return page](https://route66autorepairshop.com/u-haul-rentals/24-hour-customer-return). ### I need a U-Haul, can you also check my hitch? Yes. The Free Towing Inspection is a hookup check: coupler and ball size, pin, crossed safety chains, working lights, and tongue weight and hitch rating against U-Haul requirements. A mechanical inspection of your tow vehicle is a normal paid inspection. ### Can you inspect this used car before I buy it? Yes, with our deluxe pre-purchase inspection: a printed checklist, underbody photos, a full-module scan, a road test, a second sign-off and a written buy-or-walk letter. It cannot predict every future failure or see inside sealed components. ### What warranty do I get in writing after the repair? Coverage depends on the part and the repair, and it is written on your invoice. Customer-supplied parts are not covered. If something goes wrong, call us: comebacks go to the front of the line. See [warranty terms](https://route66autorepairshop.com/legal-and-policies/warranty-terms). ### Can I bring my own parts? Yes. We inspect customer-supplied parts before installing them. There is no warranty on the part itself, and labor is still charged at book time, including any labor to replace the part again if it fails. ### What happens if my car comes back with the same problem? Comebacks go to the front of the line. A technician finds the root cause and writes it on the repair order, and the service writer explains what the invoice covers before any new charge. ### Can I get the alignment done in the same visit as the tires? We do not do alignments in-house. We inspect tire wear and suspension, arrange the alignment, and road-test the result, so you still get one plan for tires and alignment. Ask when you book. ### Do you sell and install tires? Yes. We sell new tires and mount and balance them. Tell us the tire size from your sidewall when you call so we can check options. See [tire services](https://route66autorepairshop.com/tire-services). ### Do you do emissions testing? No. Route 66 Auto Repair does not perform emissions testing. If a check engine light is keeping your car from passing elsewhere, we can diagnose and repair the cause first. ### How do I find your reviews before I drive over? Open our Google Business Profile or the [reviews page](https://route66autorepairshop.com/reviews) on this site. We ask for reviews only after a clean pickup and reply to concerns with facts and a phone number. ### How do I know you will not upsell me? Every line on your estimate is labeled need now or need later, with photos when the part is the point. Nothing extra is done without your approval, and declined items simply stay on the repair order. ### Do you offer mobile service? No. All work happens at our one shop at 1775 W Foothill Blvd in Upland. If the car cannot be driven, we accept tow-ins. --- Call (909) 608-7699 or visit https://route66autorepairshop.com/contact for a written estimate.