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Route 66 Auto Repair in Upland is a U-Haul Neighborhood Dealer and a full repair shop in the same spot, which helps when your own car or truck will pull the trailer. At pickup, the Free Towing Inspection is a free hookup check of the trailer or dolly connection to your vehicle. If you want the tow vehicle itself checked, brakes, tires, cooling and transmission, that is a normal paid inspection with a written estimate. Reserve the equipment on uhaul.com, then call us about your vehicle.
What is the difference between the two checks?
Moving day is stressful, and it is easy to hear the word inspection and assume it covers everything. It does not, so here is the plain version.
The Free Towing Inspection is a hookup check done at pickup. We confirm the coupler and ball size match, the pin is in place, the safety chains are crossed, the lights work, and the tongue weight and hitch rating fit U-Haul requirements. It costs nothing, and it is about the connection between the equipment and your vehicle.
A tow vehicle inspection looks at your car or truck as a machine: brake pads and fluid, tire condition and pressure, coolant and hoses, transmission fluid and leaks. It is a paid inspection. The diagnostic fee is stated at the counter first, and any repair comes with a written estimate.

Can your car safely pull a rental trailer?
Start with your owner's manual, which lists the tow rating and any requirements for a hitch or cooling. U-Haul matches equipment to your vehicle during the reservation, so confirm current capacity on uhaul.com. A vehicle that is rated to tow can still be a poor choice if its brakes are worn, its tires are old or its cooling system is weak, especially on a climb like the Cajon Pass in August. That is where the paid inspection earns its place.
Our process for renters with a tow vehicle
Step 1: Reserve online
Book the trailer or dolly on U-Haul (opens in a new tab) for our Upland location.
Step 2: Call about your vehicle
If you want the tow vehicle inspected, book it a few days before the move so repairs have time.
Step 3: Inspect and estimate
The technician checks brakes, tires, cooling and transmission and writes a labeled estimate.
Step 4: Hookup check at pickup
On moving day we run the free hookup check on the connection before you leave.
What's included in each check
Included on the work order
- 01Free hookup check: coupler and ball size, pin, crossed safety chains, lights
- 02Free hookup check: tongue weight and hitch rating against U-Haul requirements
- 03Paid inspection: brakes, tires, cooling and transmission on your vehicle
- 04Paid inspection: written findings labeled need-now or need-later
- 05A written estimate before any repair
- 06Fuel and cleanliness photos of the rental at checkout
Fix it before the move or after?
Need now: call
- Trailer lights not working because of your vehicle's wiring
- Brake pads near minimum or a soft pedal
- Tires with low tread or old cracked sidewalls
Need later: book
- A small oil seep that is not dripping
- Worn wiper blades
- A fluid that is due soon but not overdue
How pricing and timing work
The hookup check is free. The tow vehicle inspection and any repairs are priced by vehicle and findings, and a phone quote is a range until we see it. We do not quote U-Haul rental prices; those are set on uhaul.com. AAA members save 10% on parts and labor, up to $75, with the card. We take cards and cash. Book the paid inspection a few days early so need-now repairs fit before the move.
Aftercare on moving day and after
Stop after the first few miles and check the connection and lights again. Read the full Free Towing Inspection details, how to reserve U-Haul online, and how the after-hours return works with the drop card and fuel-level photos. For dolly and trailer choices see auto transport and towing.
Frequently asked questions
What is the free hookup check?
It is the Free Towing Inspection: we check that the coupler and ball match, the pin is in, the chains are crossed, the lights work, and the tongue weight and hitch rating meet U-Haul requirements.
Is a tow vehicle inspection free?
No. A mechanical inspection of your vehicle's brakes, tires, cooling and transmission is a normal paid inspection. The diagnostic fee is stated at the counter before we start.
Can you fix my trailer lights before I leave?
If the hookup check shows the problem is on your vehicle's side of the plug, we tell you and can write an estimate for the repair. Time depends on the board, so allow extra time on moving day.
What should I check before a long move?
Tire pressure at the towing setting in your manual, brakes, coolant, transmission fluid and every light. Book a paid inspection a few days ahead if you are unsure.
