To book an appointment at Route 66 Auto Repair in Upland, CA, call (909) 608-7699. A service writer checks the board, sets a time, and tells you whether to wait or drop off. We book by phone because it lets us ask the right questions and give you an honest answer on timing. For non-urgent requests, the contact form also works.
How do I book?
Step 1: Call the shop
Call (909) 608-7699 during business hours: Monday to Friday 8 AM to 5 PM, Saturday 8 AM to 2 PM.
Step 2: Describe the problem
Tell us the vehicle, the symptom and when it happens. If it's a hybrid or diesel, say so.
Step 3: Choose wait or drop-off
The service writer tells you which fits the job and the board. It is decided at intake.
Step 4: Bring the key and AAA card
Bring every key you need, and your AAA card if you are a member, for 10% off parts and labor, up to $75.
Step 5: Hear the fee before testing
At check-in, the diagnostic fee is stated before any testing, and you get a written estimate before any repair.
Should I wait or drop off?
Waiting works for short, predictable jobs when the board is open. Drop-off is better for diagnosis, anything that may need parts ordered, and bigger repairs. The service writer decides with you at intake, based on the job and what else is on the board that day. If a look window will slip, we text you instead of leaving you guessing.
Can I drop the car after hours?
Yes. Use the after-hours key drop. Put your name, phone number and a note about the problem with the key. Then call when we open so a service writer can confirm your concern and state the diagnostic fee before testing starts. Nothing is worked on until we have spoken with you.
Do you accept tow-ins?
Yes. If the car cannot be driven, arrange a tow to 1775 W Foothill Blvd, Upland, and call us to let us know it is coming. A tow that arrives early in the day has the best chance of a same-day look, when the board allows. See emergency auto repair.
What can I book?
- Diagnosis for warning lights, noises and no-starts
- Brake service and inspections
- Oil services and scheduled maintenance
- New tires, mounted and balanced
- A deluxe pre-purchase inspection before you buy
- Fleet preventive maintenance on A/B/C intervals
When are you open?
Monday to Friday 8 AM to 5 PM. On Saturday we are open 8 AM to 2 PM, and those slots fill quickly, so call early in the week. We are closed on Sunday. U-Haul reservations are made on uhaul.com, not by phone booking. See location and hours.
Frequently asked questions
Can I book an oil change for this morning?
Possibly. Call (909) 608-7699 and a service writer will check the board. Same-day work happens when the board allows, so call before you drive over.
How do I request a pre-purchase inspection appointment?
Call us with the year, make and model, and where the car is. The deluxe inspection needs a scheduled slot for the checklist, underbody photos, full-module scan, road test and second sign-off.
Can I book Saturday morning for my oil and a rotation?
Yes, when there is room. Saturday hours are 8 AM to 2 PM and fill quickly, so call early in the week.
Can I drop my keys and have you call me with a price?
Yes. Use the counter or the after-hours key drop with your name and number. We call to confirm the concern and fee before testing, then call again with a written estimate.
